EMERGENCY SERVICES
To report a crime or suspicious activity, or to get a police officer to respond, call (available 24/7):
FOR EMERGENCIES CALL: 911
For non-emergencies (304) 725-8484

Fire Department: Call (304) 876- 2311

 HOW YOU SIGN UP FOR MUNICIPAL UTILITIES
You will need to submit an application, show a form of ID, rental agreement (if renting), and form of payment. See information on the Utilities page for rates and forms to sign-up for water, sewer, garbage, and recycling. Contact (304) 876-2574 with any questions.

 OTHER CONTACTS FOR ELECTRIC, PHONE AND INTERNET/WIFI
Potomac Edison – (800) 686-0011
Frontier – (800) 921-8101
Comcast/xfinity – (800) 934-6489

 DIVISION OF MOTOR VEHICLES (DMV) IN WV
DMV

NEWSPAPERS
We have several local papers that cover our area:
The Shepherdstown Chronicle
The Observer
Spirit of Jefferson
The Journal 

 STAY INFORMED ON TOWN ACTIVITIES
Make sure that you sign up for email alerts for water alerts, holiday schedules and town news.

CALENDAR OF TOWN EVENTS
If you would like to see that is happening in town, here is the Events Calendar from the Experience Shepherdstown tourism site.

VOTING
If you are new to the area, please make sure that you register to vote. The next Town Municipal Election is Tuesday, June 2, 2026. To be eligible to vote, you must register at least twenty-one (21) days prior to Election Day.

You can apply to register to vote or update your information online, in person or by mail at the Jefferson County Clerk's Office in Charles Town. The County's page has some helpful information. Here is the WV voter registration.

 HOW DOES OUR GARBAGE & RECYLING WORK?
Your garbage and recycling are picked up on a regular schedule. See the Utilities section on when.  Please familiarize yourself with what you can and cannot recycle as each town is different. Link to Recycling page.

POST OFFICE BOXES
Within Town limits, mail is delivered to a Post Office box only. Packages through Fedex, UPS or Amazon can be delivered to your street address. A hint: Include both your street and PO Box addresses.

BUILDING
There are requirements per ordinance relating to any construction or demolition of buildings or fences. Look at the Building, Zoning & Historic Landmarks section of this website for more information or contact the Planning and Zoning Office at (304) 876-6858 with any questions.

MAPS
Here are several important maps:
Zoning Map
Parking Map
Parks Map

PARKING
For information on parking locations, parking permits and violation payment. Click here.

PARKS & RECREATION
The town has seven parks throughout the various neighborhoods. Click here for the map.

 SHEPHERD UNIVERSITY
Shepherd University is an integral part of our community and offers a breadth of activities.

The University has a health center that members of the community may join.
Shepherd Wellness Center
(304) 876-5300
164 University Dr
Shepherd Wellness Center

A library where you are welcome and can obtain a library card.
Scarborough Library
301 N King St
Scarborough Library

A continuing education program – Lifelong Learning - with fall and spring classes.
Lifelong Learning's administrative offices are in the Robert C. Byrd Center.
213 N King St
Lifelong Learning

Shepherd offers music and drama performances when in session.
Music
Drama

SIDEWALKS – SNOW & DEBRIS
Property owners are required to keep sidewalks clear of snow, ice and debris.
And it’s required that the sidewalks in town be cleared within a reasonable time not later than 9:00am, and 4:00pm, each day that snow or ice accumulates.

VOLUNTEER OPPORTUNITIES
There are so many fabulous opportunities to get involved. Click here for more information.

CHURCHES
Here is a list of the various denominations in town.

SCHOOLS
Here are the current schools that serve our area. Construction is underway on building of a new Lower school just outside of town.

Jefferson County Board of Education
Shepherdstown Elementary School. Call (304) 876-6270
Shepherdstown Middle School. Call (304) 876-6120
Shepherdstown High School. Call (304) 725-8491

 LIBRARY
Shepherdstown Library
145 Higbee Lane
Shepherdstown Library

Scarborough Library
301 N King St
Scarborough Library

ORGANIZATIONS FOR FAMILIES
Shepherdstown Community Club

Our Library has a number of activities for all ages.

Potomac Valley Audubon Society.

ORGANIZATIONS FOR SENIORS
Shepherdstown Area Independent Living (SAIL)

Good Shepherd Care Givers

Our Library has a number of activities for all ages

PUBLIC TRANSPORTATION
The MARC train is just three miles outside of town. The train runs from Duffields to Union Station in DC during the week. There is also an AMTRAK train that leaves from Harpers Ferry.